DepositWin Privacy

At DepositWin Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how DepositWin Casino collects, uses, stores and safeguards your information when you register, deposit, play or otherwise interact with our website. DepositWin is owned and operated by Moonseeker SRL, registered in Costa Rica, with payment processing handled by our payment agent Deloulou Limited, incorporated in Cyprus. We operate under a licence issued by the Anjouan Gaming Board, licence number ALSI-202509006-FI1, and we are governed by the laws of the Autonomous Island of Anjouan, Union of Comoros. By creating an account or using our services, you consent to the practices described below.

Information We Collect

We gather several categories of information to provide our services, verify your identity and comply with our licensing obligations. When you register with us, we require your full name, permanent residential address, date and place of birth, nationality, e-mail address and confirmation that you are at least 18 years old. We allow only one account per player per brand, and we may request supporting documents at any time to confirm your identity.

• We collect registration details such as your name, address, date of birth and contact information
• We record your deposit and withdrawal history, including the payment methods you use
• We track your gaming activity, including games played, bets placed and wagering progress, to administer bonuses and loyalty rewards
• We log technical data such as IP address, device type and browser information
• We may request source of wealth and source of funds documentation once your cumulative deposits exceed 10,000 USD

How We Use Your Data

We at DepositWin use your personal data for legitimate operational, legal and promotional purposes. Our priority is to maintain a secure, compliant and enjoyable environment for every player who visits DepositWin Casino.

• We use your data to verify your identity and prevent fraud, money laundering and underage gambling
• We use your contact details to send account notifications, transaction confirmations and, where you have opted in, marketing communications about our Welcome Package, tournaments and other DepositWin promotions
• We use your gaming and transaction history to manage withdrawal limits, apply wagering requirements and administer our Loyalty Program and VIP Program
• We use technical data to improve site performance, detect security threats and maintain the stability of our platform
• We may use your information to respond to disputes escalated through our Dispute Team, EADR Ltd or the Anjouan Gaming Commission

Legal Basis for Processing

Our processing of your personal data is based on several legal grounds. We process data where it is necessary to perform our contract with you, such as managing your account, deposits and withdrawals. We also process data to comply with legal and regulatory obligations under our Anjouan licence, including anti-money laundering checks. Where you have given consent, for example for marketing communications, we rely on that consent, which you may withdraw at any time.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties where necessary to operate our services. Our Vegas Win approach to transparency, applied consistently across DepositWin Casino, means we only share what is required.

• We share payment data with our payment agent, Deloulou Limited, and with payment processors to complete deposits and withdrawals
• We share data with regulatory bodies, including the Anjouan Gaming Board and the Anjouan Gaming Commission, where required by law
• We may share information with fraud prevention, identity verification and compliance service providers
• We may disclose data in response to lawful requests from courts, law enforcement or dispute resolution bodies such as EADR Ltd

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterward as required by our licensing obligations, anti-money laundering rules and legitimate business interests. We retain transaction records, identity documents and communication history to meet regulatory and audit requirements, even after your account is closed.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate DepositWin Casino effectively, remember your preferences and analyse site usage. Here at DepositWin, we use cookies to keep you logged in, remember your Spooky mode theme setting and understand how players navigate our games and promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We are committed to protecting your data using appropriate technical and organisational measures. Our DepositWin team applies encryption, secure servers and access controls to safeguard the personal and financial information you share with us. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your login credentials.

International Data Transfers

Because DepositWin Casino operates internationally and serves players across markets including Canada and Germany, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica, Cyprus and Comoros. We ensure appropriate safeguards are applied whenever your data is transferred internationally.

Your Rights

You have certain rights regarding the personal data we hold about you. Depending on your jurisdiction, these rights may include access, correction, deletion, restriction of processing and data portability. If you wish to exercise any of these rights, you may contact us using the details below, and we will respond within a reasonable timeframe in accordance with applicable law.

• You may request a copy of the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You may withdraw consent to marketing communications at any time
• You may object to certain types of processing where applicable law permits

Restricted Territories and Eligibility

Our services are not available to residents of certain restricted countries listed in our Terms, including the United States, United Kingdom, Russia and several others named in our Terms clause 2.8. If you access DepositWin Casino from a restricted territory, we reserve the right to suspend your account and will process any related personal data accordingly to meet our compliance obligations.

Children's Privacy

Our services at DepositWin Casino are intended solely for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have collected information from someone under the legal age, we will take steps to delete that data promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, please contact our support team at support@depositwin.com. Our live chat is also available 24/7 for any privacy-related queries you may have while using DepositWin Casino.